Tips for Writing An Effective and Compelling Email
2 min read
Recently I enrolled in one of the best email writing course from @udemy by Hassan Osman, in that course he shares email tactics that help us to write better emails within the team as follows :
Assign Tasks in an Email Using the “3Ws”
Every action should have a clear : Who, What and When.
Write the Perfect Subject Line
Summarize your email, use prefix modifiers, and don’t change the subject line unless the subject changes.
TL;DR - Write Emails That are Five Sentences or Less
Know what you really want first, and then get to that point at the top of your email.
Break Long Emails into Two Parts
Label the two parts “Quick Summary” and “Details”.
Make Your Emails Scannable
Use bullet points, subheadings, white space, highlights and bold text.
Show Instead of Tell by Attaching Screenshots
Use them to give someone instructions or to highlight slides in a deck.
Spell Out Time Zones, Dates, and Acronyms
Be very specific and don’t make any assumptions.
Use “If...then...” Statements
For increasing accountability, setting expectations, and giving clarity on next steps.
Present Options Instead of Asking Open-Ended Questions
State “Do you think we should do A, B or C?” instead of “What do you think about this?”
Re-Read Your Email Once for a Content Check
Review it for incorrect responses, misquoted dates, or wrong facts.
Save Drafts of Repetitive Emails
Use email templates for your weekly and monthly updates to improve communication.
Write It Now, Send It Later Using Delay Delivery
Send emails when they’re most likely to be read.
Don’t Reply All (Unless You Absolutely Have To)
Don’t use reply all when only the original sender needs to read your message.
Reply to Questions Inline
List questions on separate lines and use different color fonts.
Reply Immediately to Time-Sensitive Emails
Make your acknowledgments meaningful instead of just saying “Ok”
Read the Latest Email on a
Thread Before Responding Sort by subject line or use conversation threading.
Write the Perfect Out-of-Office (OOO) Auto Reply
Include everything your recipient needs to know while you’re away.
Share the Rules of Email Ahead of Time
Set up a short meeting with your team to agree on email best practices.